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NFCEEZ / SUPPORT

Let’s help you
move forward.

A question about your account, or something not working? Here’s how to reach us.

In the app

Open Account → Contact NFCeez. You can message our team there when messaging is available for your account.

Report an app issue

By email

Can’t sign in or need help outside the app? Send us an email.

support@nfceez.de

Help us understand your question

Tell us the affected area and location name.
Describe your last action and the message you saw.
Include a reviewed screenshot if it helps.
Do not send passwords, verification codes or private activation codes.