Account & security
Report an app problem
Describe what happened and what you expected. A screenshot is optional.
On this page
Step by step
Open Account → Report an app issue. Alternatively, shake your iPhone on the affected page when the feature is enabled.
Describe the problem clearly: the page, your last action and the message shown.
Choose whether to include the screenshot. Review it before sending.
Use Shake to report to turn the gesture on or off.
Send the report and wait for confirmation.
Good to know
You must be signed in to send a report. The description must contain 10–4,000 characters. App and iOS versions are included; do not write passwords or private codes in the report.
Labels can vary by app language and version. Available features depend on your plan and permissions.
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