Guests become regulars.

What can each role do?

Owner, Manager and Service at a glance, and how to change a person's role.

1 min readUpdated 31 October 2026Plan Revenue+Who can do this? all

Each person on your team has exactly one role. It sets what they can see and change in NFCeez Business.

The three roles

  • Owner: the person the account belongs to. Only the owner chooses and changes the plan, invites and removes people, changes roles, connects NFC products, concludes the data processing agreement and starts verification.
  • Manager: "Everything except plan, team and deleting." Managers edit the Smart Page, publish the menu, change rewards and Boosts, answer bookings and stamp guests.
  • Service: "Stamps and today's bookings. Sees the shift only." See The shift screen.

Change a role

Only the owner can change roles.

  1. Open AccountTeam & roles.
  2. Tap the person. A window with the person's role opens.
  3. Choose Manager or Service and confirm. The new role appears next to the name at once.

In the same window you find Remove from team, see Invite team members.

Common questions

Can we make someone the owner? No. In the app you only assign Manager and Service.

Does our team see the plan? Managers see it under AccountPlan. Only the owner can buy or change it.

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