Replace a product
An NFC product stays connected to your business for good. What to do if it's broken or missing.
Every NFC sticker and NFC card is permanently connected to your business. You can't remove a product in the app. If it's broken or gone, just connect a new one.
Replace a broken or lost product
- Take a new NFCeez product, or a blank NFC sticker or NFC card.
- Connect it as described in Connect a product.
- Test the new product and give it the old one's name, such as "Counter".
- Take the old product away, if it's still there.
Common questions
Does an old product still lead to our page? Yes. It stays connected, even if you connect a new one as well. It stays in the list and keeps counting taps.
Do we need a separate sticker for a branch? All stickers lead to your one Smart Page. Your branches are listed there.
What happens to our products if we delete the account? The app points this out: "Your NFC products no longer open these pages."
We need help with a product. Write to us through Help and contact.
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