Replace a product or use one for another location
An NFC product stays connected to its location for good. Here's what to do when it's broken, missing or should lead somewhere else.
Every NFC sticker and NFC card is connected to one location for good. In the app you can't move or remove a product. Instead of moving it, you simply connect a new one.
Replace a broken or lost product
- Take a new NFCeez product, a blank NFC sticker or a blank NFC card.
- Open Account›Products and tap Connect product.
- Pick the same location and connect the product as described in Connect a product.
- Test the new product and give it the old one's name, for example "Counter".
- Remove the old product if it's still in place.
A product for another location
A connected product always leads to its own location's Smart Page. For another location, connect a new product and pick that location at "Where should it lead?".
Common questions
Does an old product still lead to my page? Yes. It stays connected to its location, even when you connect a new one. It stays in the list and keeps counting taps.
What happens to my products if I delete my account? The app tells you: "Your NFC products no longer open these pages."
I need help with a product. Write to us through Help and contact.