Change personal details and password

Your personal details show your team who you are. Guests don't see them.

Change name and phone

1. Open Account›Personal details.
2. Under "About you", tap Name or Phone. First and last name are required.
3. Enter the new value and tap Save. The change appears straight away.

NFCeez uses your phone number only for questions from NFCeez. Guests don't see it.

Change avatar and colour

1. Tap your avatar at the top of Account, or open Account›Personal details›Avatar and colour.
2. Under Avatar and Colour, choose how you appear in the app.

Change your password

You stay signed in.

1. Open Account›Personal details and tap Password.
2. Tap Send code. NFCeez sends a code to your email.
3. Enter the code and tap Confirm code.
4. Enter your New password and tap Save password. You'll see "Password changed."

The new password needs at least 6 characters, an uppercase letter, a lowercase letter and a special character. A password you're using right now won't work.

Forgot your password

1. When signing in, tap Forgot password?.
2. Enter your email and tap Send code.
3. Enter the 6-digit code from the email and tap Confirm code. No code? Check your spam folder.
4. Choose a new password and tap Save password. Then sign in again with Go to sign in.

If something goes wrong

• "Too many codes requested. Wait a moment and try again.": wait a little.
• "That didn't work. Check the code and choose a password you aren't using yet.": check the code and pick a different password.

Common questions

Can I change my email? Not in the app. It's locked under "Sign-in & security". If you have questions about it, see Help and contact.